Phoenix, AZ’s Residential Plumber

Cole, is very knowledgeable and extremely professional. He diagnosed the plumbing problem, effectively and efficiently, he had the solution to rectify the issue. Moon Valley has an awesome employee and wastewater technician. Cole, has great Customer Service! Very happy with Moon Valley Plumbing and Rooter company. Great service, great people!!

Well….I’m impressed! ;0)
Had a major problem on a Sunday, when Moon Valley Plumbing was promoted as my service call via HomeServe. Was a bit leery when told there might be a 4 hr wait, but in less than 30 mins, Alex called and said he was on his way. I couldn’t have asked for a better tech! He was friendly, knowledgeable, conscientious, and though not rushed, quick to get the job done. He explained everything on my level, and was thorough…putting everything back into place before he left. I couldn’t have been happier!
MVP will be my ‘go to’ from now on, and recommended whenever possible.
Thank you for everything!

Alex Crocker came to our home on Thanksgiving Day to repair an emergency water leak that we thought was under a Service Line Warranty.
Unfortunately, it turned out that it wasn’t because it was an extension and not our main line (the good news: we weren’t without water to the house because we could shut that line down separately).
Despite it not being covered, Alex continued to help us source the leak and troubleshoot its repair as it was something we could handle ourselves as homeowners. In my head all I could see were mounting dollar signs – holiday repair dollars no less! Then Alex told us he wasn’t going to charge us for his visit – WOW!!!
Having to deal with emergency water issues on a holiday is always a nightmare, so you can imagine our gloom in anticipation of the day and coming weekend. Having such a thoughtful and competent person there to help us out was a true gift and the bluest sky we could ask for!
You have our business from now on.
Thank you and Happy Thanksgiving from our family to yours!

Immediate service, no waiting. The kindest most informative explanations about my emergency. Jr. was a top Notch expert at my gas Hot water heater job. He replaced it for very reasonable price with in a few hours. I will recommend Moon Valley Plumbing & Rooter to everyone.

On 7/10/2017 in the early evening (around 5 PM), we discovered very soft and saturated ground in our front yard. I suspected a water main leak so we placed a call to our water line warranty company. They referred us to Moon Valley Plumbing and Rooter.

Despite being after hours, I received a call less than two hours later from a staff member. They advised me that a plumber would be out first thing the next morning to investigate the leak.

Travis Jr and Cole showed up, as promised, at 8 AM sharp. Within minutes, they had discovered the source of the leak. It turns out it was a “tee” off the main that goes to our irrigation system which was, unfortunately, not covered by our warranty.

Despite being a warranty call that wasn’t covered, Travis Jr gave us a *very fair estimate* for the work to be done and we proceeded with the repair. We also had him do a rebuild of the riser and replace the pressure reducing valve.

A couple of hours later, the work was finished. The guys cleaned up their work site and fixed the landscaping so it looked as if they hadn’t even been there!

We were very impressed with the professionalism exhibited by Travis Jr and Cole and we will definitely use Moon Valley Plumbing and Rooter in the future for any of our plumbing needs.

Thanks guys!

On May 11, 2017 Junior and Mark did a difficult sewer line repair in the street in front of my home. It was a very hot day and because the blue stakes showed a water line running across the area of the dig, the majority of the dig was done by hand. As it turned out, the water line was not in that area, which could have made the manual effort of both Junior and Mark quite a bit easier. They worked all day to get the job done. I was gratified to see the care and concern taken to get the job completed and to get it done right. Junior was in contact with the City of Phoenix to come and inspect the job before they finished so that the City would then be able to cement the new sewer line in place within the sewer main to ensure the proper water flow. I had work done by Moon Valley Plumbing before this job and was also impressed with the professionalism and assistance not only by Junior but the office staff in getting the correct equipment and getting the job scheduled to work within my time frame. I will continue to call on Moon Valley Plumbing for future needs.

My Plumber was Dallen. The service was great, he showed up at the time he said he would, investigated and fixed my plumbing issue. I would definitely recommend this business to anyone who wants quality service. Thank you!! Very happy with the results.

Great Service.. Alex and his team were professional and courteous…I would definitely use Moon Valley Plumbing again for any plumbing issues…

As a Real Estate Broker here in the valley, I truly appreciate quality contractors that know “Customer Service and are knowledgeable . I employed Moon Valley Plumbing to replace the media on my homes water treatment system. I was called the night before to let me know who and what time their service technician would be there and also the morning of the appointment to confirm. Anthony was on time, polite and very prepared for the job to be done. It was a pleasure having them service my property. I highly recommend their service and a special “Thank You”, to Anthony.

Very satisfied with the service. Alex took the time to thoroughly understand my drain problems, explain the possible causes, and the costs associated with various approaches to fixing them. He worked carefully and efficiently, exhibiting exemplary workmanship, making sure the problems were thoroughly resolved before he left. This was expert service at a very fair price. I won’t hesitate to recommend Moon Valley Plumbing and to use them again for future plumbing needs.

Your Review: While my problem was not an emergency- I was treated with a positive sense of urgency.

I called at 8:30 am and by 1:30pm same day we had a new water heater and our plumber Anthony noticed some valves that he fixed as well.

Very friendly and efficient.

Great competitive pricing as well. Would highly recommend

“I just wanted to write you a quick note to say THANK YOU! Originally I had called a good friend of mine Tyler Ringe at ProSkill regarding my issue. He gave me your phone number and said Moon Valley was the best in dealing with clogged sewer lines. (What kudos to you to have your competition recommending you.)

I know I caught you a bit by surprise calling your cell phone so I appreciate the grace with which you handled my panicked call. Your staff got me scheduled quickly and your guys arrived within TWO HOURS from the call! WOW!!

Nathan and Alex were very professional, clean, organized, and well-presented. They set to the task immediately while I dealt with work-related fires. They worked quickly, found the source of the issue, cleaned out the debris and were patient showing me the video of the hole punctured in the sewer pipe. I’m truly thrilled to discover a company such as yours that is responsive while also providing quality work and fair prices. You have two very AWESOME employees and a company to be proud of. Thanks again and I’m glad to know Moon Valley will be repairing the sewer line.”

“I had 2 water line leaks in my front yard. Yes, it was an emergency. Alex and Cole spent several hours over 2 days taking out the old and putting in the new water line. They explained in detail what they were going to do and I really appreciated their efforts. After completing the water line they put all my soil and rocks back where they belonged and you could never tell that they had been here. The front lawn looked even better than it did when they started. I would have Alex and Cole and Moon Valley plumbing back again for any plumbing issues. They worked hard to complete the job and I was totally satisfied with the work.”

“I just wanted to let you know how much we appreciated your quick service as well as the knowledge and service provided by Nathan this morning.  He did a great job, was kind and helpful. Very much appreciated.”

“When I called for an estimate they were very prompt to send someone out. Kenny was the person they sent and from the moment I met him at the door he was friendly, informative and enthusiastic about my bathroom remodel. He explained the whole process and gave me an estimate and time frame for my job. He was punctual, neat and very meticulous in his work and in the clean up as well. He addressed all my concerns and requests throughout the project and had the best work attitude I have ever seen in any plumber or tradesman for that matter. I would highly recommend Moon Valley Plumbing (and Kenny) and will only use them in the future. He did an excellent job and I love my bathroom remodel!”

“Travis and Nathan did a great job and made our day.”

“Jane and I have been Moon Valley customers for a long time, and we wanted you to know why. For example, when “Mo” comes out on a job, either large or small, we feel like we’ve invited a family member into our home. Like you, Travis, Mo is fair, honest, and consistent. He does great work, knows his field, and, he’s personable too. We never feel “ripped off.” Moon Valley has always offered us the most affordable yet professional work in the field of plumbing. Why call anyone else? We will continue to use your company for all of our plumbing needs, and, Jane and I will continue to send you referrals, like Jane (Petie) Kail, because of the way you take care of us. We hope all is well with you and your family!”

“ Courteous, prompt, honest and fair fees.  I called this company and they had Mo to my house within an hour.  He was courteous, and diagnosed and repaired the problem right away.  Definitely will make this company my plumber.  They deserve 10 stars!!!”

“Amazing, Fast and Prompt service. Very professional plumber.  Jody arrived at the time promised. Removed his shoes before entering the home and cleaned up everything after himself.  Very reasonable price. I highly recommend them.”

” Overall, a great experience. We are pleased to find a trustworthy plumber in town that got the job done right the FIRST TIME and happy to report we have had no further problems with our main line. We’ll be calling them again if needed.”