IN 2003, TRAVIS MINGLE FOUNDED HIS PLUMBING BUSINESS AS A ONE-MAN OPERATION SERVICING CLIENTS IN THE LOCAL MOON VALLEY AREA.
Throughout the next two decades, Moon Valley Plumbing would go on to add plenty more trucks to its fleet, bring several new team members on board, and expand its service area to include most of Greater Phoenix and Maricopa County.
Despite the company’s exponential growth, Travis has stayed true to his core beliefs. These start with the idea that cultivating long-lasting relationships is the best way to achieve success in our business, and the only way to gain the respect of the individuals we serve. He explains the philosophy in his own words:
It bothers me that so many companies are just out to make a fast buck with little thought for the long-term customer relationship. My goal is to keep my customers for a lifetime, even if it means making sacrifices for them in the short-term. I want them to pick up the phone and know that we’ll be there to do the work–on time and on budget, and they’ll be treated like family–not just a one-time customer.
Though the industry has changed, our commitment to honoring upfront estimates remains a constant. Outstanding customer service and unrelenting attention to detail has allowed us to grow into the company we are today. We’re truly grateful to everyone we’ve worked with throughout the years.
We look forward to the future of servicing the plumbing needs of our communities. To learn more about everything we can do for your home or business contact us online today.